Instructor Resources: May 2026 Canvas Outages

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Overview

Following the Canvas outages on May 1 and May 7, we want to make sure faculty have access to their course data going forward. Even with Canvas back online, we strongly encourage all faculty to promptly export their gradebooks and ungraded student submissions.

If you need assistance, please reach out to CETL@uwec.edu.

What This Guide Covers

Part 1: How to export your Canvas Gradebook

Your Gradebook can be exported as a .csv file that opens in Excel—prioritize ungraded submissions.

  1. In Course Navigation, click the Grades link.
  2. Click the Export button [1], then click the Export Entire Gradebook link [3].
    • When the export is completed, Canvas downloads the CSV file automatically to your computer.
    • If you navigate away from the page during the export, the CSV file will appear as a previous download in the Export menu so it can be downloaded again. The Gradebook allows you to view a previous export.

Part 2: How to save your Gradebook to OneDrive

Once you have your Gradebook .csv file, save it to OneDrive to keep it safe.

  1. Go to onedrive.uwec.edu.
  2. Sign in with your UWEC credentials.
  3. Click the + Create or upload button [1] and select Files upload [2].
  4. Navigate to where your .csv gradebook file was saved and click Open.
  5. Confirm your gradebook file appears in OneDrive as expected.

Part 3: How to export student submissions from Canvas

You can download all student-uploaded files for a given assignment as a .zip file.

  1. In Course Navigation, click the Assignments link.
  2. Click the name of the assignment you want to view.
  3. Click the Download Submissions link.
    • Canvas will generate the assignment submissions together and download them to your computer as a .zip file.
  4. When the file is finished processing, download the file by clicking the Click here to download link [1]. Canvas will also include the size of the download file as part of the link for your reference. To close the download window, click the close icon [2].
  5. Once the file has been downloaded, locate the ZIP file on your computer [1]. To open the file, either double-click to open it (Mac users) or right-click the file and select Extract All (PC users). When the file expands, click the submissions folder [2] to view the assignment submissions [3].

Part 4: Confirm access to materials needed for Finals Week

Confirm that you have access to all materials needed for finals week outside of Canvas, including instructions, prompts, and quiz questions. If you need assistance, please reach out to CETL@uwec.edu.

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