Adobe Acrobat Reader: Troubleshooting Flagged Annotations

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Overview

A Tagged Annotations Failed error in Adobe Acrobat means there is an accessibility compliance issue. It indicates that comments, links, or form fields are incorrectly structures, causing saving errors, app crashes, or accessibility violations. 

Considerations

 

Resolving Due to Un-Tagged Comments

  1. Access the "Comments" Pane: 

  1. Do one of the following: 
    1. Click the "Comment" button in the top right corner of the application. 
      On left pane user is shown clicking the comments shortcut.

    2. Go to the "Tools" menu, select "Comment," and then "Open". 
      Full screen shown, on left user is shown clicking Comments Tool then Comments Pane populates on right.

 

Removing Comments

In some cases where comments are used but not crucial to the document, you can delete the comments and recheck for accessibility. 

Steps

  1. Right click on the comment you'd like to delete
  2. Select Delete
    Annotation of highlighted text is shown and options pane is displayed, showing user clicking Delete.
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Adding Tags to Annotations

If the comment or another type of annotation is necessary to the context of the document, you can scan and add a tag to the annotation. 

Steps:

  1. Right click the <Tags> tag
  2. Select Find

    Tags option pane is displayed, Find option is highlight and outlined in red.
  3. Set the Find field to Unmarked Annotations 
  4. Select the Search Document Option
    Find Element pop up with find set to unmarked annotations, and search document radio button selected.
  5. Select Find
  6. Select Tag Element
  7. Set type to the type of annotation, and title to be descriptive of the element you are tagging 
    New tag dialog box drop down for type of tag and text field for title of tag.
    1. Comments will be typed Annotation
  8. Select OK
  9. Drag your new tag (should auto populate to the bottom of tag tree) to the proper place in the tree structure. 
    Screenshot of accessibility tags pane showing tagged annotation in correct placement on tag tree and corresponding annotation in highlighted.

 

Additional Resources

Create and Verify PDF Accessibility, Tagged Annotations