Welcome to information on the UWEC logon interface for macOS users. UWEC computers are also encrypted through a macOS built-in process know as FileVault in order to prevent loss of information should the computer become lost or stolen. More information on FileVault can be found below. This UWEC logon process is not intended for any Mac computer laboratories.
Jamf Connect Sign In With New Account
If this is the first time you are signing into your UWEC account on a new computer, then you will use the Single Sign On (SSO) authentication through the Organization Login option when signing into that computer.
- At the Local Login window, click Organization login.
- An Okta Sign in window will appear. Enter your UWEC credentials (Username and Password). Click Sign In.
- The window will change to the UWEC Okta multifactor authentication page.
Note: Okta MFA prompt should only show up when setting up a new account using the Organization Login option. - After signing in, you will be presented with several account preference choices. Please make whatever choices you wish.
- You can begin using your computer with the new sign on process. Your computer may prompt you that the Filevault process for encrypting data on the computer will begin. Please see the section below about Filevault for more information.
Jamf Connect Sign In With Existing Account
- Login using your UWEC credentials.
- You may be presented with several account preference choices. Please make whatever choices you wish.
- You can begin using your computer. Your computer may prompt you that the Filevault process for encrypting data on the computer will begin. Please see the section below about Filevault for more information.
FileVault Encryption
FileVault is a service for macOS that encrypts the information on the computer hard drive and prevents unauthorized access to files. This also insures that your information is not accessed if the computer is lost or stolen. During the setup of the JAMF Connect logon process, LTS enables the computer to begin encrypting the drive on the next logon. This encryption happens in the background and will continue to encrypt information on the fly so that you do not need to manage the process.
Please note that while FileVault provides excellent protection for your data, it can complicate data recovery should you ever run into significant problems with your computer. Having a secure backup of your data is always a best practice to mitigate unforeseen problems. If you need any assistance setting up a backup process either through the macOS utility Time Machine or using cloud based services such as OneDrive, please contact the LTS Help Desk.
- FileVault will prompt to ask for permission to begin encrypting after the first logon. It is required that you Enable Now to encrypt right away and this process happens in the background. You will not need to enable on subsequent logon attempts.
- A confirmation that FileVault has started will appear. This process will continue in the background but allow you to use the computer normally by clicking OK.
Note: You may experience a longer logon time or blank and black screen while the account is being converted and background encryption begins.
Enabling Additional Accounts for FileVault Encryption and Logon
FileVault is a service for macOS that encrypts the information on the computer hard drive and prevents unauthorized access to files. After enabling FileVault, a full restart of the computer requires an account holder with FileVault permissions to logon. For computers that are shared workstations or with multiple user accounts, each account will need to be authorized to logon using FileVault. User accounts are automatically authorized for FileVault by macOS on their first sign on for a computer that has already been unlocked past FileVault. If you need to enable a new user to access a Mac, it is best to log out of your account and have the new user use the Jamf Connect Sign In With New Account process above. Each account only needs to be enabled once.
Self Service+ Menu Bar
Self Service+ menu bar is an always-running application that keeps the account on your computer in sync for username and password with your UWEC account. The application appears in the menu bar and gives a live update on the number of days remaining before your password expires. During your account creation on the Mac, you should automatically be signed into the Self Service+ menu app. However, if you are prompted to sign in, instructions are below.
Self Service+ Menu Features
- Connect...: Click link to sign into your UWEC account. If already signed in, you should see your account name above and in the Sign In window.
- Change password...: Provides a quick link to the UWEC change password website. Clicking this link will open a small window and allow you to directly change your password while in Jamf Connect.
- Reset password...: Provides a quick link to the UWEC reset password website. Clicking this link will open a small window and allow you to directly reset your password while in Jamf Connect.
- Home Directory: When connected to the UWEC VPN, selecting Home Directory will mount the current user H drive.
- Get Software: Provides a direct link to the Self Service application for installing software on UWEC Mac computers.
- Get Help: This will open the UWEC Jamf Connect Knowledge Base article on the UWEC website.
Sign into Self Service+ Menu Bar
Signing into Self Service+ menu bar is required and the application window will remain open until you have successfully logged in.
- Select the Self Service+ icon in the menu and select Connect....
- Enter your UWEC credentials at the sign in window.
Note: Please enter your entire UWEC email address in the UWEC Email Address field.
- The sign in window should disappear and in the menu for Self Service+ you should see your user account and the remaining days before your current password expires.
Self Service+: Network Password Sync Error
Self Service+ may prompt that your network password is not the same at your local account password. Self Service+ confirms periodically that the passwords are in sync. You will need to enter the old computer password and your current UWEC password in order to continue syncing your accounts. If you don't have this information, please contact the LTS Help Desk for further assistance.
- When prompted, enter your old password.
- Self Service+ will then change the old password to match your current UWEC password.
Frequently Asked Questions
What if I don't have a local account and I'm off campus, how do I connect to my local Wi-Fi to use the Cloud/Single Sign On option?
A network connection (wired or wireless) is required for the best experience, particular if signing in with the Cloud/Single Sign On option. Jamf Connect has a Network Connection link that will allow you to choose an available Wi-Fi signal and enter any required credentials to join.