Users that already had Exchange set up on their devices will need to remove and re-add their University Exchange account. If you are setting up you are configuring the Mail App for Office 365 for the first time, skip to Configure a New Account below. NOTES: If you are required to use Duo Security for email, you’ll need to be using iOS 11 or higher in order to set up your email via the Mail app.
Delete an Existing Account
Launch the Settings app.
Tap Accounts and Passwords.
Accounts.
Tap Exchange.
Tap Delete Account.
Tap Delete from My iPhone / iPad / iPod (button may vary depending on your device).
Configure a New Account
Launch the Settings app.
Tap Accounts and Passwords.
Accounts
Tap Add Account.
Tap Exchange.
Type your University email address in the Email field.
Type a new description in the Description field (optional).
Tap Next.
A prompt will appear saying "Sign in to your uwec.edu Exchange account using Microsoft? Your email address will be sent to Microsoft to discover you Exchange account information."
Click Sign In.
After you accept the “Sign in to your uwec.edu Exchange account using Microsoft?” prompt, you will see the UW-EC Office 365 Login Service page. Type your password.
After the password is typed, you will receive the Duo prompt if you have Duo enabled.
Tap Accept.
Tap Save.
Manually Configure a New Account
If you are prompted with a page similar to the following picture, enter the following:
Tap Email and enter your UW Eau Claire email address.
