Telephone: Voicemail

Teams Calling Voicemail

Teams - Setting Up Your Voicemail Greeting

To Record your voicemail greeting: 

1. Open Teams--> Click the 3 dots in the upper right corner, then go to Settings
2. Select Calls (on the Settings sidebar)
3. Go to the Manage Voicemail section and select Record a Greeting 
4. Or type out your greeting in the "Set up text-to-speech customized greeting option" If a recorded message is present it takes priority.

Listening to a Teams Calling Voicemail

There will be a notification in 3 areas: Teams Activity, Calls History, and e-mail.

Cisco Unity Voicemail System

Checking Cisco Voicemail on the Phone

1. Press the [MESSAGES] button.
2. Enter your PIN number and press the [#] key.
3. You will be provided your current status related to voice messages, new e-mail messages, and your calendar.
4. The Main Menu choices will then be given.

Press [0] to use the touch tone system, or say one of the commands below:

• [2] To send a message
• [3] To Review Old Messages
• [4] Setup Options
• [5] Compose a voice message
• [6] To List meetings
• [*] Exit
• [0] Help

Checking Cisco Voicemail From Off-Campus

There are a number of options for checking your voicemail when off-campus. Directions for these three processes are listed below:

Email

This option is available both on- and off-campus. Check your email for voicemail messages. You can listen to these messages using your computer speakers.

Dial Your Extension Directly

1. Dial 715-836-XXXX.
2. When voicemail starts press *
3. When instructed to enter your ID, enter your six-digit extension (36-xxxx) followed by "#".
4. You will be instructed to enter your PIN, followed by "#".
5. You will then be able to access your messages as normal.