Services: Android Outlook Sync Contacts

Last Updated

Some Android users have been experiencing battery drain issues after installing (or using) the Outlook app on their mobile device. This article is a guide to resolve battery drain issues due to the Outlook app.

  1. Open Outlook app

    Open Outlook app
  2. Tap on the Menu button (top left "hamburger" icon)

    Tap on the Menu button
  3. Tap the Settings (cog-shape) button on the bottom-left of the screen

    Tap the Settings
  4. Tap your Office 365 account (

    Tap your Office 365 account
  5. Tap the slider button next to the "Sync contacts" text to turn it off

    After tapping the slider, the slider should appear gray. If it is gray, you have completed the steps correctly, and your Outlook app will no longer cause the battery to drain excessively.