Articles
Browse 19 articles in category Services
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Electronic Lockbox System
This article provides step-by-step guidance on how to access keys using the University’s electronic lockbox system.
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Services: Allowing Pop-Ups
This article explains how to allow browser pop-ups on Windows, Mac, iPhone, iPad, and Android devices.
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Services: Android Outlook Sync Contacts
Learn how to turn off contact syncing for an Office 365 account in Outlook on Android to reduce battery drain.
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Services: Application Development
This article outlines LTS requirements for requesting, developing, testing, deploying, and maintaining university web applications.
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Services: Client Ticketing System
The article explains how to recognize LTS ticket emails from IT-ServiceDesk@wisconsin.edu and respond to analysts.
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Services: Digital Signage
This article explains how to schedule and remove UW-Eau Claire digital signage messages and follow content and approval requirements.
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Services: FollowMe Multifunction Devices - Printing, Copying, Scanning
Explains how to set up UWEC FollowMe printers, release print jobs, copy, scan to email or OneDrive, and manage printing charges.
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Services: Groups Manager
Group owners can use Groups Manager to add or remove Active Directory members and owners, view membership, and generate email reports.
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Services: Installing Software on Office Computers
Explains how faculty and staff install software on office computers using Windows Software Center or macOS Self Service+.
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Services: LTS Classroom Services
Learn how LTS plans and upgrades classrooms, supports classroom technology, and provides training and emergency assistance.
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Services: Maintenance and Outages
Get notified about planned IT maintenance and unplanned IT outages by LTS Service Notifications
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Services: Mobile Device Initial Setup
This article explains how to set up UWEC-owned Apple mobile devices, enroll them in LTS management, and install apps through Self Service.
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Services: Photo Headshots
Explains how UW-Eau Claire faculty, staff, and students can book free headshots and ask Helpdesk to add them to email profiles.
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Services: Poster Printing for Research and CERCA
This article explains how to prepare and submit research posters for free printing at UW-Eau Claire, including eligibility and deadlines.
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Services: Remote Support (Splashtop SOS)
Splashtop SOS is a tool that LTS support technicians use to safely and securely access remote computers and mobile devices.
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Services: UWEC Directory
UW-Eau Claire's Directory allows anyone to look up the contact information of students, staff, and faculty of the University.
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Services: Virtual Lab
Virtual Lab makes University-supported software available to students, faculty, and staff on their personal computers and tablets.
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Services: VPN Installation and Use (GlobalProtect)
Explains how to install GlobalProtect VPN, sign in with Okta, and access university shared drives from off campus.
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Services: WinDirStat
Learn how to use WinDirStat on Windows to scan drives or folders, identify files taking up space, and delete selected items.