Teams Voice Calling
aka Microsoft Teams Calling is the newest telephony option that we have on campus.
To see if you qualify for the current phoneless option, create a ticket.
Teams Calling Conversion Project
The pilot started in early 2024 and currently has 150+ individual users and a many groups including the LTS Help Desk. We are continuing to add anyone who is interested in the phoneless option. Fill out this form https://go.uwec.edu/teamsvoice
When activated
You will see the Calls icon on the sidebar menu.
General Use
- Microsoft Teams Voice Call History and Speed Dial Guide
- First things to know about calls in Microsoft Teams
- Answering a call in Microsoft Teams
FAQ - Questions
Will my phone number change in this process?
No, your number should stay the same.
Do I need to use 8+1 to get an outside line?
No
If I am using Team Voice Calling and have my computer with me in the classroom, will it ring if I get a phone call?
We turned on a policy that will not ring if your calendar is blocked busy. If teams is closed(Quit) it won't ring, unless you have it installed on your cell phone. If you don't use the Outlook calendar, then you will need to close the Teams App completely (Mac- Command+Q)
Can I keep my office phone?
Sure, but you can only use it to call out. The office phone will work until the project is complete.
Can colleagues still transfer calls to me?
Yes and you are able to transfer calls as well
Any other benefits?
You can have the Teams app on your mobile device, and can receive calls through it as well. This is only optional.
What if I still want a physical phone?
We encourage using soft clients (laptop and headset) as our primary devices. Physical phones can be obtained during Phase two of the project which is after the conversion to workday. There may be an approval process because phone rentals will be charged back to your department.